onsite support

AUTCON is your reliable partner with customer specific know-how through many years experience and offers:

  • Technical support on site with highly qualified personnel
  • Supplier development through lessons learnt
  • Preparation of individual solutions for product improvement
  • Reduction of reaction times for customer claims
  • Prevention of escalations
  • Crisis management
  • Support for claims through comprehensive analyses and initial measures
  • Process optimisation
  • Accompanyment of the entire life cycle of a product from design to series production
  • Claims management in B2B Portal
  • Sorting and rework actions for individual and complex tasks including documentation
  • Development, installation and operation of Q-Gates including logistics, packaging and preparation of series call-ups


You have a problem which must be solved urgently? We at AUTCON have the expertise and necessary know-how to quickly and efficiently resolve the most complex tasks quickly and efficiently.

  • Modifications on completed engines and automobiles
  • Calibration tasks
  • Replacement of components

quality management

The excellent knowledge and many years experience of the engineers at AUTCON ensure the highest quality throughout the entire product lifecycle


  • Implementation of QM-Systems in accordance with ISO 9001:2008 and ISO TS 16949
  • External QM consulting
  • Provision of QM-representatives
  • Internal system auditing
  • Audit preparations


  • Internal processauditing in accordance with VDA6.3
  • Troubleshooting
  • Systematically develop and qualify suppliers
  • Continuous improvement (lean, SixSigma)
  • Benchmarking, lessons learnt
  • Implementation of Q-tools

quality cost reduction

AUTCON helps by reducing your costs for quality. We would gladly provide personal consultation and assemble a quality system package exactly suited to your individual needs and requirements. For more information, please contact us »